Wednesday, November 27, 2019

Beowulf A Hero Essays - Beowulf, Geats, Anglo-Saxon Paganism

Beowulf A Hero By definition, a hero is a man of exceptional quality. Exceptional quality does not begin to describe the hero that is Beowulf. Of the tale of the same name, Beowulf could be described better as a saint, or a savior. His self-imposed purpose in life is to help others, and eventually sacrifices his own life in doing so. In the short time period in which we have joined Beowulf, more heroic acts are presented than any normal man can have accomplished in his entire being. Beowulf's motive for crossing the sea to visit Hrothgar was to repay a favor that was owed by his father, Scyld Scefing. Known to Beowulf was the chaos that which had been implemented by the demon, Grendel, on the kingdom. His plans were to rid the people of this nuisance. But this feat would not be as simple as first thought. Beowulf was able to overcome Grendel with minimal effort, but this was only the beginning of his quest. Next, the demon's mother had to be rid, and the battle was not as simple. Finally, Beowulf was to face the Dragon, who not only was the hardest battle, but also would be the end of Beowulf. The combined efforts brought peace to the kingdom once again. Destroying the presence of evil in the kingdom of Hrothgar is an exceptional feet, but what makes Beowulf stand out is his purpose. He fought, neither for the glory nor riches, but for his father and the sake of the people. Beowulf sought no compensation for his services; the mere satisfaction of helping others was well enough. This quality alone is exceptional enough to make Beowulf a hero among heroes.

Sunday, November 24, 2019

Genie Wiley, the Feral Child

Genie Wiley, the Feral Child Genie Wiley (born April 1957) was a severely neglected and abused child who was discovered and taken into custody by authorities when she was 13 years old. While her circumstances until that point were undeniably tragic, they also presented an opportunity for psychologists, linguists, and other researchers to study psychosocial, emotional, and cognitive development in an individual who had suffered from severe social isolation and deprivation. In particular, the discovery of Genie presented an opportunity to study whether a child who was past the so-called critical period for language acquisition could learn to speak a first language. Key Takeaways: Genie Wiley Genie Wiley was abused and neglected for over a decade until she was discovered in 1970 when she was 13 years old.Known as the feral child, Genie became an important subject of research. Of special interest was whether she could acquire language, as she was no longer within the critical period for language development.Genies case presented an ethical dilemma between prioritizing her care or prioritizing research on her development. Early Life and Discovery The case of Genie Wiley came to light on November 4, 1970. Genie was discovered by a social worker when her mother, who was partially blind, went to apply for social services. Genie had been isolated in a small room starting at the age of 20 months until her discovery at 13 years and 9 months old. She spent most of her time naked and tied to a potty chair where she was given limited use of her hands and feet. She was completely cut off from any kind of stimulation. The windows were curtained and the door was kept closed. She was only fed cereal and baby food and wasn’t spoken to. Although she lived with her father, mother, and brother, her father and brother would only bark or growl at her and her mother was only permitted very brief interactions. Genie’s father was intolerant of noise, so no TV or radio was played in the house. If Genie made any noise, she was physically beaten. Portrait of Genie Wiley. Bettmann / Getty Images Upon her discovery, Genie was admitted to Children’s Hospital of Los Angeles for evaluation. She was severely underdeveloped. She was thin and looked like a child of six or seven. She couldn’t stand up straight and could only walk with a hunched â€Å"bunny walk.† She was unable to chew, had trouble swallowing, and spat frequently. She was incontinent and mute. At first, the only words she recognized were her name and â€Å"sorry.† Testing shortly after she came to the hospital revealed that her social maturity and mental abilities were at the level of a one-year-old. Genie didn’t walk at a normal age, so her father came to believe she was developmentally disabled. However, the researchers brought onto the case after Genie’s discovery found little evidence of this in her early history. It appeared she never suffered from brain damage, mental disability, or autism. Therefore, the impairments and developmental delays Genie exhibited upon being assessed were the result of the isolation and deprivation she was subjected to. Both of Genie’s parents were charged with abuse, but Genie’s 70-year-old father committed suicide the day he was supposed to appear in court. The note he left said, â€Å"The world will never understand.† The Rush to Research Genie’s case drew media attention as well as great interest from the research community, which considered it a rare opportunity to discover whether it was possible for Genie to mentally develop after such severe deprivation. Researchers would never deliberately conduct deprivation experiments with people on moral grounds. So, Genie’s sad case was ripe for study. Genie was not the child’s real name, but the name given to the case in order to protect her privacy. The National Institute of Mental Health (NIMH) provided funding for research and a team was assembled whose goal was to rehabilitate and study Genie’s progress. Genie soon learned basic social skills like using the toilet and dressing herself. She was fascinated by her environment and would study it intensely. She especially enjoyed visiting places outside the hospital. She was talented at nonverbal communication, but her ability to use language did not proceed rapidly. As a result, psychologist David Rigler decided to focus the research on Genies language acquisition. Language Acquisition The discovery of Genie coincided with a debate about language acquisition in the scholarly community. Linguist Noam Chomsky, from the Massachusetts Institute of Technology, claimed humans are born with an innate ability to develop language. He believed language isn’t acquired because we learn it, but because it’s part of our genetic inheritance. Then, neuropsychologist Eric Lenneberg added a caveat to Chomsky’s ideas. Lenneberg agreed that humans are born with the ability to develop language, but suggested that if a language wasn’t acquired by puberty, it might never be. Lenneberg’s proposal was called the â€Å"critical period hypothesis.† Yet, there was no ability to test the theory until Genie came along. Within the first seven months after her discovery, Genie learned many new words. She had even begun to speak but only in single words. By July 1971, Genie could put two words together and by November she could put together three. Despite  signs of progress, Genie never learned to ask questions and she didn’t seem to understand the rules of grammar. After beginning to speak in two-word phrases, normal children experience a language â€Å"explosion† a few weeks later in which speech develops quickly. Genie never experienced such an explosion. Her speech seemed to plateau at creating two to three-word strings, despite four years of additional work and research with her. Genie demonstrated that it’s possible for an individual to learn some language after the critical period. Yet, her inability to learn grammar, which Chomsky believed was key to human language, indicated that passing the critical period was detrimental to the complete acquisition of a first language. Arguments and Ethical Considerations During Genie’s treatment, there  were disputes amongst the members of her team. In the early days after her discovery, she entered her first foster home with her teacher Jean Butler. Butler claimed she felt that Genie was being subject to too many tests and attempted to make changes to Genie’s treatment. She wouldn’t allow the linguist Susan Curtiss or the psychologist James Kent into her house to see Genie. Other team members claimed Butler thought she could become famous through her work with Genie and didn’t want anyone else to get credit. Butler’s application to become Genie’s permanent foster parent was rejected about a month later. Psychologist David Rigler and his wife Marilyn stepped in and fostered Genie for the next four years. They continued to work with her and let others continue their research throughout that time. However, Genie left the Riglers’ home after NIMH stopped funding the project due to problems with data collection. Throughout the four years in which Genie was being tested and studied, there was debate about whether she could be a research subject and a rehabilitation patient at the same time. The ethics of the situation were murky. In 1975, Genie’s mother regained custody after being acquitted of all charges of child abuse. Genie’s care quickly became too much for her to handle, though, so Genie began to bounce from foster home to foster home. She was once again subjected to abuse in those homes. Soon, she stopped talking and refused to open her mouth entirely. Meanwhile, Genie’s mother filed a lawsuit against Genie’s team and the Childrens Hospital alleging that the researchers prioritized testing Genie over her welfare. She contended that they pushed Genie to the point of exhaustion. The case was eventually settled but the debate continues. Some believe the researchers exploited Genie, and therefore, didn’t help her as much as they could have. However, the researchers say they treated Genie to the best of their ability. Historian and psychologist Harlan Lane points out that â€Å"theres an ethical dilemma in this kind of research. If you want to do rigorous science, then Genies interests are going to come second some of the time. If you only care about helping Genie, then you wouldnt do a lot of the scientific research. So, what are you going to do?† Genie Today Genie is believed to be alive and living in an adult foster home as a ward of the state of California. While the linguist who worked with Genie, Susan Curtiss, has attempted to get in touch with her, she’s been repeatedly rebuffed. However, she said that when she calls the authorities, they inform her that Genie is well. Yet, when journalist Russ Rymer saw Genie at her 27th birthday party, he painted a much bleaker picture. Similarly, psychiatrist Jay Shurley, who was at Genie’s 27th and 29th birthdays, claimed Genie was depressed and had withdrawn into herself. Sources Cherry, Kendra. â€Å"Overview of Feral Child Genie Wiley.† Verywell Mind, 9 March 2019. https://www.verywellmind.com/genie-the-story-of-the-wild-child-2795241Pines, Maya. The Civilizing of Genie. Teaching English Through the Disciplines: Psychology, edited by Loretta F. Kasper. Whittier Publications, 1997. http://kccesl.tripod.com/genie.htmlNOVA. Secret of the Wild Child. PBS, 4 March, 1997. https://www.pbs.org/wgbh/nova/transcripts/2112gchild.htmlFromkin, Victoria, Krashen, Stephen, Curtiss, Susan, Rigler, David, and Rigler, Marilyn. The Development of Language in Genie: A Case of Language Acquisition Beyond the Critical Period Brain and Language, vol. 1, no. 1, 1974, pp. 81-107. http://dx.doi.org/10.1016/0093-934X(74)90027-3Carroll, Rory. Starved, Tortured, Forgotten: Genie, the Feral Child Who Left a Mark on Researchers. The Guardian, 14 July 2016. https://www.theguardian.com/society/2016/jul/14/genie-feral-child-los-angeles-researchers

Thursday, November 21, 2019

Are you are an agonistic democrat Why or Why not Essay

Are you are an agonistic democrat Why or Why not - Essay Example Agonists might, in some cases, be seen as troublemakers—depending upon one’s viewpoint. Agonist ideals differ more than that of the views of regular Democrats because they insist upon arguing as a means to an end, not for other reasons. Here it will be attempted to explore: whether or not I am an agonistic Democrat; why or why not; and how a consideration of my own political life, my goals, and my experiences as an active citizen might shed light on the larger attractiveness and the applicability of an agonistic approach to democratic politics. II. Am I An Agonistic Democrat? (400 words) Although many times terms can be unclear, I do not consider myself an agonistic Democrat. After all, â€Å"One seldom finds a clear definition of the political.†1 I don’t exactly consider myself a deliberative Democrat either by any means. â€Å"Liberal democracy†¦is a specific form of organizing politically human coexistence which results from the articulation betwe en two different traditions: on one side, political liberalism†¦and, on the other side, the democratic tradition of popular sovereignty.†2 Usually, deliberative Democrats and agonistic Democrats are antagonistic to each other anyway. ... I strongly believe that exhausting all diplomatic means in order to reach an agreement is the best solution to any type of conflict. Physical disputes are not only barbaric but dated. Honestly, I don’t feel that verbal arguments necessarily solve many problems either. Instead, politicians should focus upon trying not to argue—but, rather, in developing a consistent dialogue that focuses upon the real problems that are plaguing their constituents. Instead of arguing over petty trivialities, politicians—especially Democrats—should be trying to shy away from political theater and the creation of drama for drama’s sake. It’s nice to give news organizations sound bytes—but when it comes down to brass tacks, words are just empty words until actions are aligned with those words. Democrats can argue until they are blue in the face—but until they ensure that positive actions are in line with what they are saying, the Democrats—ago nists alike—will not be taken seriously as a political party that can be trusted with the future of the country. Agonists in particular should abandon the notion that they must fight in order to prove their point. In order to effect real change, the American people require genuine diplomats. III. Why or Why Not? (300 words) I think the reason why I do not consider myself agonistic is because I find arguing pedantic and puerile. Agonistic Democrats seem like they are only interested in petty arguments—instead of arguing for the sake of producing true change. Aristotle claimed that â€Å"†¦the intimacy of ethical [alliances] limit†¦the number of our [alliance]s.†3 Agonistic Democrats are exactly what this country doesn’t need. People who are out just to create drama

Wednesday, November 20, 2019

Cigarette Smoking And Its Alternatives Term Paper

Cigarette Smoking And Its Alternatives - Term Paper Example There is continuous research about whether smoking is as harmful as people claim or if they are just myths and it is actually good for health in certain doses, and alternatives have been tested and tried so that if there is a better alternative with a similar effect on people on people who consume cigarettes, one must adopt it. (Tyer, 2007) Cigarette smoking and its business model Even though there has always been the claim that there is a positive correlation between cigarette smoking and lung cancer, these campaigns have collapsed, and even people who are well aware of this correlation still continue to consume it. In history, the consumption rates of tobacco have remained high or low, but in developing countries they continue to peak up. This is due to the fact that it activates dopamine receptors and endorphins are released, which not only induce a certain amount of pleasure but also enhances alertness, heart rate and reactions. The reasons for smoking differ among different indi viduals but it usually starts at an early age and it may due to social pressure, especially for boys; however the gap between gender differences in smoking is reducing in young people. Once a person is hooked onto cigarette smoking, the withdrawal symptoms make it impossible for a person to quit smoking. The level of persistency in smoking categorizes smokers such as those who are addictive smokers from those who just do it to release pressure once in a while or in a social setting. (Healey, 2011) The obvious harmful effects of smoking are lung cancer, pulmonary and heart diseases, oral diseases, and even impotency or infertility. The prevalence of disease in women is predicted to rise the largest in the coming years due to smoking, where as smoking is the largest cause of death in the US currently. (Diseases., 2002) A business model of a tobacco company differs from other companies. But what exactly is a business model? It includes the offerings of the company and what it delivers to consumers. It also includes its purpose, its structure, what its policies are and what it strategizes. (Osterwalder, Pigneur, & Clark, 2012) British American Tobacco Caribbean and Central America British American Tobacco Caribbean and Central America is a leader in the market in the area it is located. Analyzing its business model gives a fair idea as to how a tobacco company’s model operates. Their vision is to become the leader in the tobacco market both in terms of value and volume, as well as in quality. Their aim is to offer the world quality by offering best products, best people, and the best Group of tobacco companies. Their mission is to maintain a competitive edge over other companies in Central America and Caribbean by maintaining a good organizational structure and efficiency. The strength of the people of the company makes up their strategy, as well as desire to innovate and differentiate their products. They also have a good research and development facility, and a fast supply chain. This helps British American to make revenue that contributes to growth as well as adds to stakeholder’s value. This has allowed them to hone into 180 markets globally as well. A business model is part of a business strategy. And its pillars determine the business model. Their pillars move them in a direction which makes it easier for them to achieve their vision. One of their pillars is growth which is their aim to increase their market share globally and to focus on their brands

Sunday, November 17, 2019

Hidden intellectualism Essay Example | Topics and Well Written Essays - 750 words - 4

Hidden intellectualism - Essay Example She asserts that the best method of approaching ideas, conversations is in the form of a debate. She illustrates these with examples of company news, the company that looks for the news anchors who can show extremely odd views so that they can present the two sides of the situation. She argues the way, such a culture is the day-to-day routine that the public interactions are used, and to them, they believe the way one thinks. According to her, an individual has to pose a debate so that the other individuals can agree or disagree with the point. However, moderation should also be applied when it comes to a debate. This is because even the debates have their own purpose, though they are not the only options for understanding and viewing the world. According to Tannen, people’s culture is based on the personal habits and arguments that seek the winning and losing end. She states that when it comes to the conflict, for instance, there must be an opposing and proposing side, and in this case, there must be a disagreement and agreement. According to her, it only destroys the society and sets people in the battle mindset situations whereby every battle must lead to hurting. She emphasizes that it only makes people think of irrelevant rhetorical limitations from the opposing end, instead of listening to the important issues. She argues and views agonizing response as the planned contentiousness, pre-patterned, without thinking, and involves fighting so that one can reach his or her goal.

Friday, November 15, 2019

Promotion of Language Proficiency Among Newcomers in Canada

Promotion of Language Proficiency Among Newcomers in Canada Son Ian Lam, Candice Outline Introduction: a.Is it successful in promoting two official language among newcomers in Canada in recent centuries?b. the multicultural policy implemented in 1971 and claim to help immigrant learned at least one of the official language. But before this implement, government also help immigrant to learn these two languages. c. Canada help newcomers in language learning by providing several language program but they also meet obstacles. Body paragraph Official language programs in Canada have a long history until now. These language programs developed along with the change of immigration and language policy in recent centuries. Some may argued newcomers have no time to work while they go to linguistic classes. 13% of students were having a full-time job and 13% of students were having a part-time job. According to the study of Okrainec, K., et al., there is a small group of immigrants having persistent language barrier (2015). 34% of immigrant interviewees revealed that they had persistent language barrier and they had live in Canada for over 15 years. Tendency of these interviewees is older, having family in Canada and married. Conclusion Canada government promote the two official languages by subsidizing newcomers to take part in language programs while they meet some difficulties. In Canada, a multiculturalism country, these language program funding by government boost the promotion of language proficiency and also help newcomers to integrate in the society and economy quicker. Introduction Is it successful in promoting two official language among newcomers in Canada? After the implement of multiculturalism policy in 1971, newcomers from worldwide come to Canada. Most of the recent immigrants have well language proficiency. However, there still have numerous of newcomers are lacking of language skill. This scarcity of language proficiency might lead them meet difficulties to find a job, to see a doctor or integrate into the society. Government have the responsibility to help immigrants to integrate in economy and society. Government develop linguistic program for newcomers from the old days and they also meet obstacle when promoting the widespread of language proficiency.Language programs for newcomers funding by federal and provincial government Official language programs in Canada have a long history until now. These language programs developed along with the change of immigration and language policy. In 1947, Federal government in Canada started a curriculum called CILT (Citizen and Language Instruction and Language Textbook Agreement) for immigrants to develop knowledge and language skills to pass the citizen test (Tollefson, 2002). According to Tollefson, although the supply of this program could not meet the demand, it was hard to know how immigrants understand the instruction and their progress virtually. Soon, the Federal government gave the responsibility to provinces to determine the program content and service (2002). After the Immigration Act at 1967, federal government withdrew the right for province managing education and started a subsidized program called Manpower program which helped immigrants prepare for working (Tollefson, 2002). Immigrants in these language program received 24 weeks training and financial subsidy for living and they were also for higher level education (Tollefson, 2002). In 1969, the Official Language Act declared that there was no clause for people who cannot speak either one official language to learn either one. But sooner in 1971, federal government implement the multiculturalism policy which declared that the government will continue to assist immigrants to acquire at least one of Canadians official language in order to become full participants in Canadian society (Burnaby, 2008). During 1990, the Manpower program was replaced by LINC (current Language Instruction for Newcomers to Canada) which is for newcomers in the first three years and LMLT (Labor Market Language Training) which is for LINC graduates (Tollefson, 2002). LINC program works until now. It provides to permanent citizen or refugee for free and participants need to take a language test to know which level they are (Settlement.org, n.d.). The program mostly teach in English and some of the class t each in French. Moreover, some might argue that newcomers have no time to go to class as they need to work. The programs is divided into full time and part time so that students who have a job can also take part in. 13% of students in LINC had a full-time job and 13% of students were having s part-time job (Government of Canada, 2010). According to the survey of Workpermit, 50% of immigrant interviewee reveal they had participated in employment training program and 54.7% had participated in language training program (2012). Additionally, a survey of Government of Canada indicated that 33.6% of students can get a job after taking LINC program and 47.1% improve their English (2010). These statistics reveal that numerous newcomers benefit from these language program no matter their daily life or employment. Language barrier among immigrants According to the study of Okrainec, K., et al., there is a small group of immigrants having persistent language barrier. They collected the data of 2323 immigrants who had completed the Canadian Community Health Survey 2007-2008 and been in the CIC data and also self-reported having language barrier. The study found an abundant percentage of immigrants had long term language barrier even they had lived in Canada for longer than 15 years. This group of interviewee tend to be older (mean age of 52), married or having family member in Canada (2015). These individuals might have more difficulties to their daily life. Yet, they were more likely to have social supports like family member or spouse and they were also not in the main workforce in the society because of their elder age. Conclusion Canada government promote the two official languages by subsidizing newcomers to take part in language programs overtime even they meet some difficulties. From 1947, Canada start helping newcomers to overcome the language barrier. Until now, the LINC program help more than 60,000 newcomers every year (Government of Canada, 2013). In Canada, a multiculturalism country, these language program funding by government boost the promotion of language proficiency and also help newcomers to integrate in the society and economy quicker. Canada accept multitudinous of immigrants every year and many of them are family reunification. Some of them might not know either one of the language. Yet, those immigrants have relatives for supporting. Newcomers can jump to the workforce more straightforward. It is one of the factor makes multiculturalism success as language can help social integration, individuals speak different language need a mutual language to communicate as the consideration of conform ing the multiculturalism policy: the government will continue to assist immigrants to acquire at least one of Canadians official language in order to become full participants in Canadian society (Burnaby, 2008). References Burnaby, B. (2008). Language policy and education in Canada. In Encyclopedia of language and education (pp. 331-341). Springer US. Statistics Canada. (2013). 2011 National Household Survey: Immigration, place of birth, citizenship, ethnic origin, visible minorities, language and religion. Retrieved from Statistics Canada: http://www.statcan.gc.ca/daily-quotidien/130508/dq130508b-eng.htm Tollefson, J.W. (Ed). (2002). Language policies in education: critical issues. Mahwah, N.J. : L. Okrainec, K., Booth, G. L., Hollands, S., Bell, C. M. (2015). Language Barriers Among the Foreign-Born in Canada: Agreement of Self-Reported Measures and Persistence Over Time. Journal of immigrant and minority health, 1-7. Workpermit. (2012). Language and employment biggest barriers for new Canadian immigrants. Retrieved from Workpermit: http://www.workpermit.com/news/language-and-employment-biggest-barriers-new-canadian-immigrants-20120725 Settlement.org. (n.d.). What is the Language Instruction for Newcomers to Canada (LINC) program?. Retrieved from Settlement.org: http://settlement.org/ontario/education/english-as-a-second-language-esl/linc-program/what-is-the-language-instruction-for-newcomers-to-canada-linc-program/ Government of Canada. (2013). Backgrounder Language Instruction for Newcomers to Canada (LINC) Program. Retrieved from Government of Canada: http://www.cic.gc.ca/english/department/media/backgrounders/2013/2013-10-18.asp Government of Canada. (2010). Evaluation of the Language Instruction for Newcomers to Canada (LINC) Program. Retrieved from Government of Canada: http://www.cic.gc.ca/ENGLISH/resources/evaluation/linc/2010/appendix-a.asp#bftn55

Tuesday, November 12, 2019

Opium :: essays research papers

History of Opium Opium is a narcotic drug prepared from the juice of the opium poppy, Pa paver somniferum, a plant probably indigenous in the south of Europe and western Asia, but now so widely cultivated that its original habitat is uncertain.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  The medicinal properties of the juice have been recognized from a very early period. It was known to Theophrastus and appears in his time to have consisted of an extract of the whole plant, since Dioscorides, about A.D. 77, draws a distinction between it and an extract of the entire herb derived from the capsules alone.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  From the 1st to the 12th century the opium of Asia Minor appears to have been the only kind known in commerce. In the 13th century opium is mentioned by Simon Januensis, physician to Pope Nicholas IV., while meconium was still in use. In the 16th century opium is mentioned by Pyres (1516) as a production of the kingdom in Bengal, and of Malwai. Its introduction into India appears to have been connected with the spread of Islam. The opium monopoly was the property of the Great Mogul of Persia and was regularly sold. In the 17th century Kaempfer describes the various kinds of opium prepared in Persia, and states that the best sorts were flavoured with spices and called theriaka. These preparations were held in great estimation during the middle ages, and probably supplied to a large extent the place of the pure drug.   Ã‚  Ã‚  Ã‚  Ã‚  Opium is said to have been introduced into China by the Arabs probably in the 13th century, and it was originally used there as a medicine. In a Chinese Herbal compiled before 1700 both the plant and its juice are described, together with the mode of collecting it, and in the General History of the Southern Provinces of Yunnan, revised and republished in 1736, opium is noticed as a common product.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  The first edict prohibiting opium smoking was issued by the emper or Yung Cheng in 1729. Up to that date the amount imported did not exceed 200 chests, and was usually brought from India by junks as a return cargo. In the year 1757 the monopoly of opium cultivation in India passed into the hands of the East India Company through the victory of Clive at Plassey. Up to 1773 the trade with China had been in the hands of the Portuguese, but in that year the East India Company took the trade under their own charge.

Sunday, November 10, 2019

Ethics in Public Relations Essay

Nowadays, Public Relations is one of the fastest-growing fields of professional employment worldwide. The public relation profession is constantly having to adapt to the needs of society through which different people and different organizations from different countries form a variety of definitions. For this reason, the number of ethical dilemmas in public relations continues to grow as well. Some of the issues with ethics that can be found with public relations is the withholding of information from the public, directly and indirectly paying for ‘independent’ and ‘objective’ views and opinions, biased approaches and loyalty, distortion of reality, propaganda, bailing out and promotion of questionable industries, the funding of front groups by various industries, the use of Video News Releases, the Accreditation in Public Relations, and pseudo events. The Public Relations Society of America’s Code of Ethics has a foundation that lies in the Member Statement of Professional Values. These Values include advocacy, honesty, expertise, independence, loyalty, and fairness. There are also six provisions involved in the PRSA Member Code of Ethics: Enhancing the Profession, Conflicts of Interest, Safeguarding Confidences, Disclosure of Information, Competition, and Free Flow Information. Of all the Principles and values listed above, I find the mos t important of the list to be the Value of Fairness and the Principle of Free Flow Information. The Core Principle of Free Flow of Information states, â€Å"Protecting and advancing the free flow of accurate and truthful information is essential to serving the public interest and contributing to informed decision making in a democratic society†. What I believe this means is that the member should be honest in all proceedings, correct any wrong information promptly, and be sure that the free flow of information is preserved and unbiased. One thing that interested me was Henry Mintzberg’s outline over the five definitions of strategy including strategy as a plan, pattern, position, perspective, and ploy. As a plan, strategy is concerned with setting up guidelines to establish direction for an organization. As a pattern, strategy consists of various actions carried out with consistency by firms. Strategy as a position looks at how organizations interact with the external environment and how they place themselves in the competitive environment. One thing that truly stood out  to me was the mention of the VNR’s, or the Video News Releases, which are video segments made to look like a news report aimed to inform an audience, however it is created by a public relations firm, advertising agency, marketing firm, corporation, or government agency. The issue with the ethics behind the VNR’s is the issue of deception to the audience or using these segments as a propaganda technique. VNR’s are a vital part for news delivery, however when the news becomes more of a commercial for a company, many issues with ethics begins to form that allow for many to ponder the line between right and wrong of the ethics regarding public relations. Over time, I feel that the ethical issues regarding public relations will improve and evolve with the time. What is unethical right now may not be unethical in the future. For this reason, it is important for journalist and people in PR to focus on the many the issues now in public relations to learn and improve.

Friday, November 8, 2019

Mis at Tata Motors Essay Example

Mis at Tata Motors Essay Example Mis at Tata Motors Paper Mis at Tata Motors Paper Tata Motors Profile Established in 1945, Tata Motors is Indias largest automobile company, with revenues of Rs 24,000 crore (USD 5. 5 billion) in 2005-06. The company began manufacturing commercial vehicles in 1954 with a 15-year collaboration agreement with Daimler Benz of Germany. It is the leader by far in commercial vehicles in each segment, and the second-largest in the passenger vehicles market with winning products in the compact, midsize and utility vehicle segments. The company is the worlds fifth-largest medium and heavy commercial vehicle manufacturer. Areas of business Tata Motors product range covers passenger cars, multi-utility vehicles as well as light, medium and heavy commercial vehicles for goods and passenger transport. Seven out of 10 medium and heavy commercial vehicles in India bear the trusted Tata mark. The company developed Indias first indigenously developed light commercial vehicle, Indias first sports utility vehicle and, in 1998, the Tata Indica - Indias first indigenously manufactured passenger car. Within two years of launch, Tata Indica became Indias largest selling car in its segment. Commercial vehicle business unit The company has over 130 models of light, medium and heavy commercial vehicles ranging from two tonnes to forty tonnes, buses ranging from 12-seaters to 60-seaters, tippers, special purpose vehicles, off-road vehicles and defence vehicles. Passenger car business unit The companys passenger car range comprises the compact car Indica, the midsize Indigo and Indigo Marina in both petrol and diesel versions. The Tata Sumo, the Tata Safari and its variants are the companys multi-utility vehicle offerings. In addition to the growth opportunities in the domestic market, the company is pursuing growth through acquisitions. In 2004, it acquired the Daewoo Commercial Vehicle Company, Koreas second-largest truck maker, now named Tata Daewoo Commercial Vehicles Company. In 2005, Tata Motors acquired a 21-per cent stake in Hispano Carrocera, a reputed Spanish bus and coach manufacturer, with an option to acquire the remaining stake as well. Research and development Tata Motors invests approximately up to 2 per cent of its annual turnover on research and development, with an emphasis on new product / aggregates development and technology upgradation. Its Engineering Research Centre in Pune employs over 1,400 scientists and engineers and has Indias only certified crash-test facility and hemi-anechoic chamber for testing of noise and vibration. The company also draws on the resources of leading international design and styling houses like the Institute of Development in Automotive Engineering, SPA, Italy, and Stile Bertoni, Italy. The company has also been implementing several environmentally sensitive technologies in manufacturing processes and uses some of the worlds most advanced equipment for emission checking and control. Environmental responsibility Tata Motors has led the Indian automobile industrys anti-pollution efforts through a series of initiatives in effluent and emission control. The company introduced emission control engines in its vehicles in India before the norm was made statutory. All its products meet required emission standards in the relevant geographies. Modern effluent treatment facilities, soil and water conservation programmes and tree plantation drives at its plant locations contribute to the protection of the environment and the creation of green belts. Exports Tata Motors vehicles are exported primarily to Europe, Africa, the Middle East, South and South East Asia and Australia. The company also has assembly operations in Malaysia, Bangladesh, Ukraine, Kenya and Russia. Over the years, the company has received more than 50 awards from the government of Indias Engineering Export Promotion Council, for its export initiatives. While currently about 14 per cent (as on March 31, 2005) of its revenues are from its international business, the company intends to increase its international business through organic and inorganic growth routes. Associates Tata Motors has made substantial investments in building associate and subsidiary companies that complement and support its business activities. These include: Tata Daewoo Commercial Vehicle Company, manufactures heavy trucks ranging from 15T GVW to 45T GVW. Tata Motors acquired this company in March 2004. Tata Cummins, a joint venture with Cummins, USA, manufactures Cummins engines for Tata Motors. Telco Construction Equipment Company, a joint venture with Hitachi Machinery Company, Japan, is engaged in the manufacture and sale of earthmoving machinery and construction equipment such as hydraulic excavators, cranes and wheel-loaders. Tata Technologies, provides IT support in the areas of engineering design, development and validation, business information systems and ERP systems. HV Axles, manufactures axles for Tata Motors medium and heavy commercial vehicles. HV Transmissions, supplies gearboxes for the companys medium and heavy commercial vehicles. Tata Holset, a joint venture between Holset Engineering Company, UK, a wholly-owned subsidiary of Cummins Engine Company, USA and the Tatas (Tata Motors, Tata International and Tata Industries are shareholders). Incorporated in 1994, this company manufactures turbochargers for engines made by Tata Cummins as well as other auto manufacturers. TAL Manufacturing Solutions, manufactures painting systems, welding lines, material handling systems and robotics. It also develops factory automation solutions and provides consultancy services in the field of manufacturing processes and factory layouts. Concorde Motors (India): Retails Tata Motors range of passenger vehicles. Tata Precision Industries, Singapore and Tata Engineering Services, Singapore, are engaged in the manufacture of high precision tooling and spare parts, and warehousing, respectively. Nita Company, Bangladesh, is engaged in the assembly of Tata vehicles for the Bangladesh market. Awards Tata Motors has been chosen as Indias Most Trusted Brand in cars in a Readers Digest-AC Nielsen consumer survey in 2006. Tata Motors mini-truck, Ace, which has created an all-new category in the commercial vehicles market, received the BBC-Top Gear Design of the Year 2006. The companys Starbus low-floor city bus and the Novus heavy truck were adjudged second and third respectively. For the second consecutive year, Tata Motors was rated by Auto Monitor as the Commercial Vehicle Manufacturer of the Year for 2006. The Commercial Vehicle Business Unit won the CII-Exim Bank Award for 2005 for Business Excellence, for being a role model of excellence in management. The award particularly recognises excellence in the management of quality as a fundamental process. The two divisions of the company also won the Tata Groups JRD QV Awards for Business Excellence in 2005. The Jamshedpur plant and the car plant at Pune received the Union Ministry of Powers National Energy Conservation Award, which recognise significant initiatives to reduce energy intensity and improve energy efficiency. The Jamshedpur plant won the award for the fourth year in a row. The Commercial Vehicle Business Unit and the Passenger Car Business Unit also received the CIIs National Award for excellence in energy management. The Foundry Division at the Pune plant received the Gargi Huttenes Albertus Green Foundry of the Year Award. Locations Tata Motors has manufacturing plants at Jamshedpur (eastern India), Pune (west), and Lucknow (north) as well as a nation-wide sales, service and spare parts network focused on providing users with easy-access service solutions. Source: tatanagar. com/about-city/industries/tata-motors. html The companys growing pains. TATA Motors use a manual dealer management system, where every dealer managed details. With legacy-based systems, the environment produced inconsistent data, making interpretations difficult and resulting in inefficient planning for capacity and spare parts. The basic challenge was to provide a Dealer Management System (DMS) solution. All in all, TATA Motors required a standardised solution that would provide them with: Increase in sales and profitability by easy management. Improved accuracy of dealer-captured information. Collaboration between vehicle manufacturers and dealers. A strong feedback mechanism and interface for communicating with customers. The IBM solution. TATA Motors chose IBM as its partner to provide an infrastructure solution. IBM created a Siebel solution to provide a DMS solution for TATA Motors and then provided a reliable and scalable IT infrastructure for developing and deploying its DMS application. The result Motoring is childs play. The IBM solution has simplified the IT infrastructure for TATA Motors. The benefits include low total cost of ownership, a more comprehensive view of customers, enhanced customer experiences and improved loyalty. With reengineered business process, the company can also analyse customer interactions and other information more accurately, improve capacity planning and increase profitability. The new infrastructure from IBM also gives the company a foundation to accommodate rapid future growth and ever-changing demands from the market place. Source: http://www-07. ibm. com/in/casestudies/case_tata_motors. html | October 2007 | Dhruv Tanwar| Where relationships matter| By making a success of connecting to dealers and customers, Tata Motors has got into cruise control in a critical sphere of its business| ; p; Given that the customer is king (or queen), it would be logical to presume that establishing - and nurturing - a relationship with such royalty is a priority for enterprises looking to sell a product or service. Fact is, it may be a priority but organisations rarely pay more than lip service to what goes by the grandiose nomenclature of customer relationship management. For Tata Motors, though, this has always been an imperative. It made eminent sense for India’s premier automobile company - with over 1 million customers, 22,000 employees and a geographically fragmented business that operates out of 1,600 locations in a notoriously cyclic business environment - to put many eggs in the relationship management basket. But this was an idea cooked in the cauldron of adversity. Tata Motors got started on what it has tagged the customer relationship management-dealer management system (CRM-DMS) at the turn of the millennium, when it was battling to regain relevance at a difficult time in its history. That’s when it realised that survival in the auto business depended on managing its relationships with its customers, dealers and anyone else who had a deep connection with the mother company. This was no mean task, considering the scale and complexity of the issues involved. Two parameters - customers, and their interface with the company, the dealers - were the critical links in a complex chain that Tata Motors had to deal with. The solution led to the emergence of Tata Motors’ integrated CRM-DMS, which is today the largest such application in the automobile industry worldwide, linking to more than 1,200 dealers across India and tracking the needs of some 25,000 customers. Tata Motors had no standard or benchmark to model its solution on when the relationship concept was first considered, back in 2002. The company realised that it had to look at the business in a fundamentally different way. Instead of selling to the customer, Tata Motors embarked on an ambitious programme to make its extended organisation get into the customer’s shoes and envision each little detail as if it was meant to serve him. | The challenge was taken on by over 40 cross-functional teams, comprising one member each from design, manufacturing, sales and marketing, and service. Based on the output of this ‘quality functional deployment’ exercise and customer satisfaction surveys, Tata Motors came up with the top 25 issues that it needed to address from the customer’s point of view. To standardise the sales process, the company broke it up into a four-part cycle: enquiry, warm prospect, hot prospect (industry terminology for potential buyers), and completion of sale and vehicle delivery. Using statistical analysis on the segmented data, the company was now able to predict its sales patterns. Once standardisation was carried out across the dealer network, results were visible almost immediately. Accurate sales forecasts, reduced inventory for the company and the dealer, and better production scheduling were only some of the benefits. A shorter delivery cycle for the customer was an important fringe advantage. Tata Motors then embarked on implementing a solution that also facilitated the free flow of information across the enterprise. It put in place a robust information technology platform in the form of an innovative dealer management system, which automated sales processes for its 1,600 dealer locations, allowing them more time to focus on the customer. Tata Motors chose Siebel for its CRM programme, which with its user-friendly interface simplified the process of training the company’s 15,000-plus dealer sales force. To support each dealer - who is actually a business partner representing the company with the end customer - Tata Motors involved dealers throughout the configuration and deployment process. | â€Å"Integrating the Siebel Automotive CRM with our system ensured that our dealers would immediately see the value in the solution,† says KR Sreenivasan, head of CRM and DMS. â€Å"This helped us overcome the usual resistance to change and gain rapid acceptance from our dealers. Its CRM-DMS initiative, which has cost Tata Motors about Rs35 crore to date, has enabled the company to connect with 1,200 dealers online (the number is expected to rise to 1,600 in the next few months) and has allowed it to monitor finances and inventory at the dealer level, and services, spares and complaints at the customer end. CRM-DMS has helped Tata Motors enormously in getting a firmer handle on its business. The system was implemented in three phases, the objective being to achieve success in one bef ore moving on to the next: * Phase 1 focused on capturing customer and vehicle data and automating routine tasks. In phase 2 this data was used to improve customer interactions and streamline product development and planning. * Phase 3, now underway, concentrates on tuning the system and delivering additional value-added services to customers. The CRM-DMS platform has been integrated with a wide array of back-office applications, including inventory management, fulfilment and parts location. Pricing and tax calculations can now be adjusted for each dealer’s requirements. The comprehensive sales and reporting functionality built into the Siebel solution allows Tata Motors to distribute sales targets directly to its dealers and roll up sales numbers across the country in real time. Tata Motors dealers are a happy lot, too. The dealer management system has meant a gross reduction in the amount of working capital needed to run their businesses. Transactions between the company and dealers, which earlier took up to 60 days, are now completed online and sealed in under seven days. Even the service bays at the workshops have happy stories to tell. The system-based job card enables the mechanic to follow a checklist and diagnose faults through a process of elimination of probable causes, slashing diagnosis time. Simultaneously, the stores manager uses the system-based job card to assort a basket of the spare parts needed to fix the fault, and they are ready for pickup even before the mechanic walks into the stores. With zero waiting times built into the service process, the system generates a dashboard for the workshop supervisor, indicating idle capacity and process times, and highlighting bottlenecks to optimise the use of service bays. The recent implementation of an SMS capability means that the system directly pings the customer when the job card is closed on the system and his vehicle is ready. The company can also now track each vehicle right through its operating lifetime, giving it valuable insights on product performance over time (earlier this was limited to the warranty period, after which scant information was forthcoming). â€Å"Overall, we have transformed our organisation and made it truly customer-centric,† says Sreenivasan. One of our first dealers to install the system doubled his sales volume in three months without the need for additional manpower. Another said that he can, for the first time, view his entire stock of vehicles and see how his inventory was ageing. †But, as the old cliche goes, the proof of the pudding is in the eating. The real reward comes from the customer. With a product line spanning commercial, utility, and passenger vehicles, Tata Motors is on the road to forgin g ever stronger relationships with the people who have bet their money on the company’s products. Source: tata. com/company/Articles/inside. aspx? artid=SZAxi/HHEQ4= Tata Motors supes up operations With rapid growth in both its domestic and international business, the vehicle manufacturer wanted to introduce a slew of products to cater to burgeoning demand. With a supplier relationship system that lacked transparency, accountability and was unable to scale- it was time for a change. Implementing a supplier relationship management system has helped Tata Motors fix things says Akhtar Pasha Probir Mitra, Senior General Manager-IT, Tata Motors could not stop smiling as his team recently won the SAP Award for Customer Excellence (ACE) 2007 for the best automotive sector implementation (Large Enterprises) for Supplier Relationship Management (SRM) and Warehouse Management. The implementation has redefined supplier processes and leveraged technology applications in warehouse operations conferring operating benefits. The project has helped the company increase the overall efficiency of its operations helping it expand into new markets- around the world and at home with new product rollouts. Mitra said, â€Å"IT is not desirable. IT is essential.† While SAP ERP was the foundation for the company’s transactional systems, it has built a strong platform and the SRM and Warehouse Management solution have helped it reach the market faster. Let’s look at the ERP implementation first in order to better understand the SRM and Warehouse Management solution and get a 360 degree snapshot of the entire implementation. The SRM system has helped reduce processing time for vendor payments from 48 to 24 hours. This reduction in vendor payment cycle time has enabled Tata Motors to get better terms and cash discounts in purchases- Probir Mitra Senior General Manager-IT, Tata Motors| The company’s manufacturing base is spread across Jamshedpur, Pune and Lucknow, supported by a nation-wide dealership, sales, services and spare parts network comprising over 2,000 touch points. Tata Motors was using functional and location-specific solutions developed in house. These solutions were built based upon local and individual perceptions and therein lay the rub. For example the Materials Management and Sales and Finance functions were on three different systems at Jamshedpur, Pune and Lucknow. Even the databases were different. Since these systems had been developed over long periods of time, they were on multiple platforms and therefore it was difficult to consolidate the data and merge it. Mitra explained, â€Å"Common and rationalized processes and practices across all organizational units were not enforced. Therefore, managing functions like HR, sales and finance across three manufacturing units spread across the country and their corporate office was tedious and time-consuming. Integrated functions like materials management and payment processing were separate entities, causing delays in individual transactions. This led to an unnecessary increase in overhead costs and duplicated efforts at each unit. † Tata Motors soon understood that it needed a unified real-time database that gave up-to-date information to all of its stakeholders- both internal and external. It had to move from legacy decentralized platforms to a consolidated enterprise platform and rationalize business processes across various units. This would give it an enterprise-wide perspective across process and IT infrastructure. The company could then serve its customers much better and faster, all the while reducing operational costs and cutting manufacturing cycle times. The company took the strategic decision to go in for a SAP ERP Solution with the goal of lowering customization and upgrade costs. Risks, which emanate from attrition or change of guard in the company, would also be minimized. â€Å"SAP has clear superiority in the market. It had a large presence, so we chose the SAP ERP R/3 solutions for our company. The results have definitely exceeded our expectations,† said Mitra. Tata Motors outsources its IT to Tata Technologies, which is a 100 percent subsidiary of the former. Tata Technologies became the implementation partner. In 1997, when the seed of implementation was sown, the WAN infrastructure in India did not permit a single server implementation. Hence a distributed server implementation was done in stages over a period of two years between 1998 and 2000. The SAP version used was 3. 1H. In August 2003, the company moved from SAP 3. 1H to 4. 6C on a single server platform. Today, there are 3,500 users across the country. Once R/3 was implemented, extensive rationalization of processes took place. Various business processes like materials, finance, logistics, etc. ere stripped down to their basic components and a lot of re-engineering had to be done, as all these processes became location-independent. Tata Motors also opted for the standard cost functionality, which was a significant business process change for the company. With the SAP ERP Solution in place, Tata Motors has experienced significant benefits in terms of productivity and cost control. The number of servers as well as the number of diff erent applications that run on them has been greatly reduced. Disaster recovery management is being done only for one entity rather than for every application. Non-value-add activities have been put on the back burner. The implementation of a single SAP instance forced a much required change in the organization. There is a significant reduction in inventories and better control over receivables and other forms of credit control. A shared services platform has also been created for IT and shared financial services. The financial consolidation time has been reduced to almost two weeks. The statutory compliance of quarterly closing of books and audit has been largely facilitated by SAP. Compliance activities have become more structured and easier to manage. SRM for accountability and efficiency Rapid growth in its domestic and international business led to the introduction of many new products. During the past four years, Tata Motors has launched about 55 new products in the commercial vehicle space alone. The company found itself supporting about 1,500 plus product variants, consequently transaction volumes increased exponentially. The increase in transaction volume strained and overstretched the infrastructure and human resources. The existing VCM system (Value chain Management; a homegrown Win dows-based system using an Oracle database) that managed supplier relationships could not scale up to meet the diversifying demands of the function as VSM was old technology. Mitra said, â€Å"The number of Goods Receipts Notes (GRN) increased significantly from 6,000 to 16,000. The time required for new projects is heavily dependent upon supplier collaboration. † For any tenders it took 20 to 60 days for approval of quotations from suppliers because a number of processes had to followed, there would be much iteration before a tender was cleared. As supplier management was fragmented it was difficult to do global spend analysis for all our plants and give advice to suppliers on total volumes. Additionally the vendor (supplier) bill payment system was not in place. Suppliers used to do 15,000 to 20,000 transactions per day and 80 percent of these were covered under the Bill Market Scheme (BMS), which was a invoice verification program that had to be complied manually. The vendor payment window was long (48 hours) and the company wanted to shrink this process. Now with SAP SRM, bill payment is done electronically. Scheduling agreement is done in R3 and schedule lines are created through MRP and transferred to the SRM system. A vendor accepts schedule lines and sends a confirmation through the SRM system and creates invoice details and the same are uploaded as ASN (Advance Shipping Notification) in the system. The ASNs are grouped by vendor into one or multiple consignment numbers with bar codes having consignment numbers and item details. The consignment is converted to inbound delivery in R/3 from the SRM. The vendor physically brings goods along with a consignment barcode printout to the gate of Tata Motors. For a given consignment, GRS will be created for the included ASNs. Stores are updated and quality checks carried out. Invoice verification is done by authorized users and those that match the Purchase Order and vendor invoice are directly posted and a payment list generated based upon payment terms. Mitra said, â€Å"The SRM system has helped reduce processing time for vendor payments from 48 to 24 hours. This reduction in vendor payment cycle time has enabled Tata Motors to get better terms and cash discounts in purchases. It has consequently reduced the manpower required for processing vendor payments in Tata Motors. The manual work has gone down by 60 percent. † For e. g. there has been a significant reduction in manpower deployed in the Materials Receiving function. A single bar code enables multiple supplier shipments reducing the goods receipt cycle time at the entry gate leading to a reduction in turnaround time for vehicles by 50 percent. The SAP solution has helped Tata Motors serve its customers better and meet all their needs. Since information is now available in real-time, they are able to respond quickly to their customers, vendors and suppliers. Previously, you had to pick up data from four different locations and consolidate it before you could update your customer. Now, we have up-to-date information about the customer right up to his last transaction,† said Mitra. The project began in November 2004 and went live in April 2005 for 1,100 vendors. The solution was rolled out to other vendors in all locations from April to June 2005 adding up to a total of 1,700 vendors. F lexibility in floor space; optimizing warehouse costs The company’s Spare Parts Division operates a number of warehouses across the country- it has regional warehouses in Gurgaon, Kolkata, Pune and Bangalore. The spare parts business is considered a strategic part of the company’s business. A study of the warehouse operations revealed that customer satisfaction levels were low because of poor order fulfillment. Many a time the customer was either under or over served and sometimes with the wrong products. To raise efficiency levels and revenue, the decision was taken to implement a RF-based Warehouse Management Solution (WMS). There were a couple of issues that the company wanted to sort out with a proper WMS. It’s goal was to reduce errors in order fulfillment, increase warehouse output and eliminate potential loss of sale. Mitra added, â€Å"We were wasting floor space and we wanted to optimize our warehouse costs. For example, we had to keep dedicated bins to stock all the materials in different locations within the warehouse. † If Tata Motors had 11,000 items, each of these had to be kept at a fixed location. In other words, if the company had 11,000 items then it would require that many locations to store them. Even if 40 percent of those items had zero stock a separate bin was allocated- leading to space being wasted. â€Å"We wanted a flexible approach for optimizing the floor space. With SAP WMS the fill rates are higher leading to less storage space [being required]. We have increased the throughput of warehouses by 40 percent. There is 100 percent accuracy in physical inventory. We are using Radio Frequency enabled Dynamic Binning (Put Away) that has eliminated manual procedures for tracking inventories,† added Mitra. The WMS project kicked off in January 2006 and went live that April. The Tata Technologies team that implemented the solution consisted of three functional consultants, one ABAP consultant and one Project Manager. The business team from Tata Motors comprised of a Project Manager and a Business Process Owner. The ASAP methodology was followed for this project. The SRM deployment has resulted in seamless integration with suppliers and streamlined the warehouse management at Tata Motors. The biggest benefit has been the creation of a large, unified database for the entire company. â€Å"Now anyone across the enterprise can just look in and easily find out what customers we have, who our suppliers and vendors are, what prices we offer, etc. It brought a synergy in purchasing by strategically sourcing critical components for the entire organization. This has resulted in strategic partnering with vendors with volume discounts,† concluded Mitra. Source: expresscomputeronline. com/20071029/management01. shtml In the Fast Lane IT usage in the auto sector is not just limited to MIS reports and financial accounting, but providing real time manufacturing support | Of late, technology has become imperative to run any decent-sized automotive industry; Whether it is a vehicle manufacturer or an auto components upplier, IT has found widespread usage in the sector. As one of the most mature verticals, the Indian automotive industry has for long used IT in various facets since the 1960s when IT usage was limited to data processing and technology including accounts processing, maintaining inventory transactions, records and related MIS. The focus then was on Batch Mode of operations. As one of the earliest adopters of IT, the a utomobile sector has always deployed the latest cutting-edge technology right from projecting the costs involved in doing business to using IT as an important tool to counter competition. The key drivers responsible for the increased adoption of technology in the automotive sector are the two Cscustomer and competition. The customer is the king here and the two Cs indicate the responsiveness toward the customer, whether proactive or reactive. For instance, if a company needs to be proactive, it also needs to understand the customer pain points and collate data from primary sourcesdealers and customers. A strong method of data collection is required, ie, when the customer walks into a showroom, it is imperative that all the relevant information is captured, which can be used later to define the customer requirements, says Hilal Isar Khan, CIO, Honda Motors. And this data collection can only be done with the enablement of systems to collect data in order to play with data to arrive at the management information system. This enables the management to chalk out a strategy in terms of product launch and product positioning. The second important driver is competition, ie, reducing the time to market. With growing cutthroat competition, companies are feeling the heat to penetrate newer markets. And this can only be achieved by shortening the product lifecycle, which, in turn, is possible if data is collated from suppliers in time. Cost reduction, too, is an important element in an industry where material costs assume a huge proportion of the total cost; it is the customer value which drives IT deployment. And this customer value, meanwhile, is linked to the changing expectations of the customer in an environment where he has a choice, says N Chandrasekaran, special director, Information Management Systems, Ashok Leyland. Driving IT Adoption The T of IT has found a place on the shop floor through control systems used with plant machinery while the I has been deployed in the back-office stage. In the early stages of IT infiltration, organizations used computers for payroll processing, financial accounting, resource management, procurement, and IT enabled MRP followed by integrated ERP, says N Chandrasekaran. Technology is an important tool to capture data from end-to-end transaction and this data is then used in supply chain, dealer, and finance management. | | | | I believe that benefits are much more than cost reduction and automationArvind Tawde, Group CIO, Mahindra Mahindra| We are able to design products much faster and are developing complex and advanced products using ITManish Gupta, head IT, Tata Motors| Agility is the name of the game and as an automotive company we constantly need to work on increasing agility Rajesh Uppal, CIO, Maruti Udyog| Customer value drives IT, and is linked to the changing expectations of the customerN Chandrasekaran, special director, Information Management Systems, Ashok Leyland | The key requirement in the automotive sector originates from the shop floor, which requires a lot of system support in terms of material planning, production planning, and quality control. But, most importantly, technology is used to define business strategy in such a way that business objectives are met and at the same time product quality is not compromised. Usage of technology is not just limited to offices generating a few MIS reports and doing the financial accounting but for providing real time manufacturing support for tracking inventory; planning procurement, planning production on the shop floor; tracking quality-related issues like vendor rejections, shop floor rejections, jigs and fixture tracking, defect analysis and quality improvement support systems, says Prabhakar Deosthali, consulting head, IT Solutions, Kinetic Communications (the IT arm of Kinetic Group). The demand of the automotive segment in terms of IT solutions can be broadly divided into three categoriesend-to-end ERP package for complete coverage of transactions within the enterprise; extended system for the ecosystem and partners like dealers (dealer management system) and suppliers (supplier collaboration system) and a supply chain management; and specific technology solutions that go into the manufacturing of cars, like Telematics solutions, navigation system, air bag system, key-less entry system, etc. Any automotive unit would also require IT support in terms of various systems including product development, manufacturing resources planning, inventory control, depot and branch operations, integration of the system with dealers and service centers, business intelligence systems for market analysis, real time interaction between the plant systems, and the business and MIS systems at the head office. Benefiting from IT Complex supply chain and end-to-end processeswith suppliers at one end and dealers, customers at the otherare seamlessly integrated and effectively manage using IT. I believe that these benefits are much more than cost reduction and automation, says Arvind Tawde, Group CIO, Mahindra Mahindra. The initial wave of IT adoption involved getting the end-to-end basic transaction systems in place, essentially the ERP. The opening up of the organizations boundaries to include partners like dealers and suppliers followed this up. The earliest IT initiatives were related to the optimization required on the shop floor. These initiatives, known as MRP (manufacturing resources planning), resulted in IT systems vendors offering solutions called MRP-I and MRP-II, says Deosthali. Even as dealers and suppliers have been connected individually to the companys enterprise system through dealer management system and material transaction system, the two (dealer and ERP and supplier and ERP) have been disjointed from each other. The focus is now on integrating dealers, suppliers, and enterprise systems into a seamless system and creating a real-time Web-based end-to-end system. Tata Motors, for instance, even connected its dealers online for all sales transactions including after-sales, thereby achieving greater market-related efficiency and higher customer satisfaction. Significantly, Tata Motors is the only company in the world where dealers work online on a common database shared with the OEM. It helps us capture market demand on a real-time basis and align supply chain accordingly, says Manish Gupta, head, IT, Tata Motors. Ashok Leyland, too, is not far behind when it comes to using the online medium for better dealer-supplier coordination with the main unit. While a Web-based portal is in place for supplier performance management, dealers can order their part requirements via the Web, says N Chandrasekaran. The dealer management systems are in the process of moving from a decentralized to a centralized architecture. Most of the auto companies are now looking at a common system hosted at their website with the availability of real-time dealer data so that inventories, back orders of dealers, transportation, and dispatch details can be done effectively. Manufacturing processes have come out of the boundaries of the organization and have extended much beyond it. With suppliers and service providers becoming partners in manufacturing, the challenge is to manage business partners effectively and efficiently. The increasing complexity of products and processes is also becoming a key challenge, says Tawde of MM. The other area where IT is increasingly finding usage is product designing. Gupta of Tata Motors believes that automotive companies are able to design products much faster and are developing complex and advanced products using IT. The complete design can be simulated using IT, which enables auto companies to crash the time to market and bring in better design quality. So, for instance, if you have a good drawing system, you have the ability to interact with the principal and the supplier, thus bringing in the benefits of both time and cost. Increasingly, a majority of auto companies are now beginning to use IT in providing improved customer experience. With customers being the kings here, the product has become an important part of the overall customer offering. Other aspects like after sales service, product presentation, and customer interaction form an integral part of the customer experience. On the Horizon Technology in an automotive company has moved from its initial stages when it was seen as a cost of doing business; at that time one needed to provide systems for function processes. This stage also included integrating all these diverse processes since it was advisable to have minimum islands of applications for ease of integration. The second stage was when IT was used as a medium of growth; in this stage, automotive companies started using the data gathered because of system enablement for business understanding. The current stage is using technology more as a strategic tool for gaining the required edge in the market on the basis of data gathered under which automotive companies are doing dashboard solution and analytics, says Rajesh Uppal, CIO, Maruti Udyog. Agrees Gupta that IT has moved from basic back office functions like ERP to manufacturing, design, and customer care. Moreover, automotive companies are looking to strengthen their manufacturing and design processes and deploy solutions to engage customers, he adds. The technology trends in the segment are on par with, or even ahead, of global trends. The competitive environment, customer expectations, need for faster turn-around time in bringing new products, and infrastructure development are all making the auto sector look at global sourcing, lean development, lean manufacturing, supplier collaboration, extensive MES deployment and integration, engineering research, embedded vehicle intelligence. IT has gone beyond the conventional ERP, and IT solutions are increasingly becoming a strategic need rather than playing the support role, says Ashok Leyland. Essentially IT in the automotive segment is all about how fast a company can adjust to the market requirements and bring about the resultant change on the shop floor. Agility is the name of the game and as an automotive company we constantly need to work on increasing agility, says Uppal. In the coming times, the trend for IT solutions would be tilted more toward integration on the shop floor such as interfacing the plant automation systems and the supervisory control and data acquisition systems (SCADA) along with IT systems for job shop scheduling and planning processes. On the business front, there could be dependency on business intelligence for market analysis, product mix strategies, and sales forecasting. Source: http://dqindia. ciol. com/content/verticals/2008/108060901. asp Tata Motors Transforms I. T. Organization with BMC Software and Business Service Management Sophisticated, efficient BMC IT processes and solutions add power to Tata Motors business initiatives BMC Remedy IT Service Management increases service quality and availability Combination of BMC solutions, ITIL best practices and ISO-20000 certification deliver robust culture of continuous IT improvement HOUSTON, January 21, 2008 – BMC Software (NYSE: BMC) today announced that Tata Motors Limited (NYSE: TTM), Indias largest automobile company, has selected BMC’s Business Service Management (BSM) to assist and empower Tata Motor’s IT initiatives to support the company’s business goals. â€Å"The goal of our IT organization is to be strategic to the business, and proactively help drive business goals, rather than reactively respond to IT outages and service issues,† said Probir Mitra, chief information officer, Tata Motors. â€Å"BMC’s BSM approach enables us to align our IT services with business needs and proactively manage the availability of business services powered by IT components. In the past few years, Tata Motors has expanded its footprint in the automotive industry both nationally and internationally through new business initiatives and strategic alliances, The recent unveiling of NANO, the $2500 people’s car and the impendin g acquisition of Jaguar and Land Rover are some significant milestones. With rapid growth and increasing demands on the IT organization, Tata Motors looked to streamline IT services delivery and ensure that its systems and infrastructure are agile and aligned consistently, with business needs and objectives. To do this, Tata Motors required a solution that standardizes, governs and controls support processes while providing greater visibility and measurement of service level agreements and performance. Mapped to IT Infrastructure Library (ITIL) processes, the BMC Remedy ITSM solution aligns IT with business by managing assets to optimize business value and increasing responsiveness and reducing downtime. It offers in-depth visibility into the IT infrastructure to provide the highest level of service quality, and improving customer satisfaction with a greater understanding of the business’ IT needs. Tata Motors will also leverage BMC solutions, as the foundation for implementing ITIL best practices and for achieving certification on the global standards and processes outlined in ISO 20000. â€Å"In our highly competitive industry, it is important to provide the highest service levels possible to our customers and seek continual quality improvement. With ITIL and ISO 20000, we want to create a culture of continual improvement and best practices. BMC has in-depth knowledge about ITIL and provides automated solutions mapped to ITIL processes that will help us achieve ISO-20000 certification,† Mitra continued. â€Å"Companies have become increasingly aware that any IT disruptions, however major or minor, have the potential to cause significant losses in sales and customer service that can affect a company’s bottom line,† said Pankaj Dhume, general manager, BMC Software India. â€Å"As the leading provider of BSM and ITIL-aligned solutions, we are committed to ensuring Tata Motors’ IT organization not only supports the business, but is a strategic business advantage delivering the highest levels of service quality and availability. † Source: bmc. com/news/press-releases/2008-archive/101472953-4341. html

Wednesday, November 6, 2019

German Economy essays

German Economy essays Germany has mostly small farms. They are about 20-25 acres big. These farmers grow about 75% of the food the Germans need. The farmers grow wheat, oats, vegetables, sugar beets, apples, and grapes for wine. Farmers also raise beef and dairy cows, pigs, horse, sheep and chickens. Usually farmers have other jobs and farming is done on the side. Fishing is a big industry for the northern part of the country. The fisherman catch a lot of cod and herring. Germany's most important exports are cars (like Mercedes Benz and Volkswagen cars), machine and machine tools, chemicals, agricultural products and fuels. Major imports that Germany needs are food, manufactured items and fuel. Germany does over half of its trade with other European Nations and some with other countries around the world. Natural resources of Germany are potash and rock salt, which it has a lot of. Other resources are coal, lignite (which is a low quality of coal), copper, lead, timber, uranium and natural gas. Germany has arable land (about 33%) and forests are about 31% of the country. The rest are rivers, lakes, mountains, etc. Germany is a big country for manufacturing goods. Manufactured products of Germany that are made of steel are cars and trucks (third in the world, behind Japan and the U.S.), machinery (farming and industrial equipment) and ships. Germany also makes cement, clothing (I have a pair of German shoes), medical drugs, plastic, cameras, computers, toys and paper to name a few. The money in Germany is similar to ours. Our penny is 1 cent and for them it is called a pfennige. 100 pfennige equal 1 Deutsche mark. Also 100 pfennige equal a Euro. The Euro is a new currency that all of Europe is trying to make as the main money so that each country doesn't have to have its own currency. ...

Sunday, November 3, 2019

Current issues in disabilities studies Activity1 Essay

Current issues in disabilities studies Activity1 - Essay Example Individuals are then able to give and receive the good things in life and live a more valuable personal lifestyle because of the government establishing a clear social role. The authors of this argue were attempting to define and analyze the effectiveness of a new inclusionary program at the University of Manchester for individuals with learning disabilities or deficiencies in a higher learning environment. Through the course of observations and analyzing partnerships of individuals with and without learning disabilities, the authors were able to successfully argue that these individuals should be included in the learning and teaching environments because they provide an alternative learning and teaching style to the classroom environment (Boxall, Carson & Docherty, 2004). Many students without learning disabilities are able to value their learning skills more when they are paired with students that have struggles. A teacher will be forced to accommodate the curriculum of the course sessions for both types of students, but the quality of learning will probably increase over time. The author of this article defined the existence and prevalence of disability in a social environment. There are many contradictory socio-political views that involve medicine, economics and political theory to explain how societies define disability. This defining process that is used within societies suggests how the society views disabilities and the ability for a society to be accepting or non-accepting towards individuals with disabilities (Osburn, 1998). Much of the strength for this article is in the beginning where the author states the striking statistics for the prevalence of disability across England, Europe and worldwide. This is clearly a very crucial topic to be discussed and it is evident that each society must work to develop a clear fundamental definition of disability in order to accept it as a part of society and not to be shunned by

Friday, November 1, 2019

A Matrix of Functions under the Umbrella Company Essay - 1

A Matrix of Functions under the Umbrella Company - Essay Example The company has heavily invested in cutting-edge technology that has enabled it greatly improve its level of customer engagement and satisfaction. It keeps on top of business trends through engaging the best in all fields that are relevant to its day to day operations. It is constantly on the lookout for innovative methods of doing business so that it can deliver its services to its clientele as well as improve its service delivery. Â  The process of doing business is a learned art and a science in itself and Accenture offers these services to its clientele. This is ensured first though the companies own performance in business and translated into services of better improving and providing the same services to clients. Â  Customer engagement and customer satisfaction are taken very seriously at Accenture with measures put in place to ensure that these two functions are closely monitored and controlled to achieve optimum levels. Surveys, consultants, and other professionals are engaged to ensure that both internal, as well as external research into these functions, is achieved. Â  Accenture has finance at its heart and its proper management in order to make a profit is a top priority as evidenced by its performance in the New York Stock Exchange. It also endeavors to ensure confidence in investors as well as clients through sound financial management and adherence to international accounting standards for all its transactions. It publishes its accounts in all the relevant mediums for this express purpose. Â  The fact that the company stretches across the world makes it able to offer services, products of the same high quality around the world.